Aurasell Trust Center

Welcome to AuraSellAI's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.

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Compliance: SOC 2 Type 2

Change Management

Segregation of Environments
Change Management Policy
Secure Development Policy
Baseline Configurations
Production Data Use is Restricted
Software Change Testing
Configuration and Asset Management Policy

Availability

Business Continuity and Disaster Recovery Policy
Uptime and Availability Monitoring
Testing the Business Continuity and Disaster Recovery Plan
High Availability Configuration
Automated Backup Process
Backup Restoration Testing

Organizational Management

Background Checks
Performance Review Policy
Internal Control Monitoring
Information Security Program Review
Cybersecurity Insurance
Disciplinary Action
Code of Conduct
Acceptable Use Policy
Personnel Acknowledge Security Policies
Organizational Chart
New Hire Screening
Security Awareness Training
Performance Reviews
Independent Advisor
Advisor Meetings on Security
Information Security Policy
Roles and Responsibilities
Internal Control Policy

Confidentiality

Data Classification Policy
Retention of Customer Data
Disposal of Customer Data
Data Retention and Disposal Policy

Vulnerability Management

Vulnerability and Patch Management Policy
Third-Party Penetration Test
Vulnerability Scanning

Incident Response

Lessons Learned
Incident Response Plan
Tracking a Security Incident
Incident Response Plan Testing

Risk Assessment

Vendor Risk Management Policy
Vendor Due Diligence Review
Risk Register
Incident Response Plan Testing
Vendor Risk Assessment
Risk Assessment

Network Security

Logging and Monitoring for Threats
Automated Alerting for Security Events
Restricted Port Configurations
Network Traffic Monitoring
Network Security Policy

Physical Security

Physical Security Policy

Communications

Privacy Policy
Communication of Security Commitments
Communication of Critical Information
Description of Services
Terms of Service
Confidential Reporting Channel

Access Security

Access to Product is Restricted
Unique Access IDs
Least Privilege in Use
Removal of Access
Administrative Access is Restricted
Encryption-in-Transit
Encryption and Key Management Policy
Asset Inventory
User Access Reviews
Access Control and Termination Policy

Risk Profile

We have secure, reliable hosting that customers can depend on. We are happy to provide details about our risk mitigation practices and recovery objectives upon request.

Product Security

We pay great attention to enterprise features such as access control and single sign on. We are happy to provide more details about our enterprise features upon request.

Reports

We may provide security-related reports upon request.

Self-Assessments

We are working on our security compliance. We can provide completed questionnaires upon request.

Data Security

We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request.

App Security

We take application security seriously and are putting together a program to monitor internal apps.

We take the usage of AI seriously in our organization and work to ensure security and reliability of the AI.

ESG

We prioritize and take environmental, social, and governance (ESG) considerations seriously in our operations and decision-making processes.

Legal

We take legal matters seriously and we always engage our legal counsel to review all commercial activities. Please contact us if you have any questions.

Data Privacy

Privacy of customer data is top of mind. We follow industry best practices and follow all applicable privacy regulations.

Access Control

Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.

Infrastructure

We take great care to work with best-in-class infrastructure providers that provide secure computing and storage. We are happy to provide more details about our infrastructure upon request.

Endpoint Security

We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.

Network Security

We protect our corporate network against external & internal threats.

Corporate Security

We implement internal measures and practices to maintain a high standard of security.

Policies

We are currently working with experts to put together our company policies. Please contact us for more details.

Security Grades

We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.

Incident Response

We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request.

Risk Management

We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.

Asset Management

We have strict asset management policies in place to ensure that all assets are accounted for and secure.

BC/DR

We have a business continuity plan in place to ensure that we can continue to operate in the event of a disaster.

Training

We provide security awareness training to all employees to ensure that they are aware of security best practices.

Change Management

We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.

Physical & Environment

We have physical and environmental controls in place to ensure that our data centers are secure and reliable.

Continuous Monitoring

We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.

SOC 2 Type 2

Auditor

linford&co llp

This SOC 2 Type II report provides an independent assessment of our controls related to security, availability, and confidentiality for the period of October 1, 2025 through April 30, 2026. The report demonstrates our ongoing commitment to protecting customer data, maintaining strong operational controls, and meeting industry-recognized compliance standards.

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Aurasell Trust Center

Go from human to superhuman operators in under two hours.Start without risk, scale without limits.

Go from human to superhuman operators in under two hours.
Start without risk, scale without limits.