Live Assist
No more "let me get back to you on that"
Aurasell Live Assist listens for buyer questions and objections on live calls and shows the rep a sourced answer in under two seconds.
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A battlecard only helps if the rep finds it in time.
Cue cards match keywords and still force sellers to find the right answer. Aurasell Live Assist works out what this buyer is actually asking, and gives you the best answer with context in mind.
Buyers rarely ask in FAQ wording. Card-based assists surface battlecards when a keyword or competitor comes up. Live Assist interprets the question using who is asking and what's already been discussed.
When a rep can’t answer on the spot, the buyer waits and the deal slows down. Live Assist puts a sourced answer on screen in under two seconds, so the answer arrives while the buyer is still asking.
An answer pulled from general internet content is a guess. Live Assist answers from your company's own verified knowledge, shows its sources and a confidence indicator, and holds back answers it isn't confident in.
Four steps inside a two-second window.
Live Assist runs in the meeting recorder on recorded calls. Every answer passes through the same four steps, and every question is saved afterward.
The buyer's question, the answer, and its sources side by side.
During the call, the Assist panel lists each detected question with the suggested answer, the documents it came from, and how confident Live Assist is in it.
Six moments reps no longer stall on.
- First-Call Objection
An SDR hears "we already have something for this" and sees a sourced response drawn from your approved positioning. - Integration Question
A buyer asks whether it works on top of Salesforce, and the AE sees the documented answer before the pause gets awkward. - Security Review
A buyer asks about their security process, and Live Assist pulls the document relevant to that account, not a generic snippet. - Technical Deep Dive
A sales rep gets the specific technical detail from uploaded documentation while the buyer's architect is still on the line. - Competitor Comparison
When a buyer names a competitor, the rep sees your documented positioning against it, with the source attached. - Quarter of Questions
Ask Aurasell lists every question buyers asked across this quarter's calls, including the ones reps couldn't answer.
Frequently Asked Questions.
- How is an AI CRM different from a traditional CRM?
A traditional CRM stores what reps type in. An AI CRM fills in the record from real activity. Aurasell captures emails, calls, and meetings, populates deal fields and sales frameworks from what buyers said, and lets agents update the record directly. - How do I keep CRM data clean without reps entering it manually?
Capture activity automatically and let the record update from it. Aurasell logs every email, call, and meeting to the right account and deal, fills framework fields from conversations, and enforces validation gates on stage changes. - Can I use Aurasell's AI CRM alongside Salesforce or HubSpot?
Yes. Aurasell runs on top of Salesforce or HubSpot with bi-directional sync, or replaces them as your system of record. Mid-market and enterprise teams usually start alongside their CRM. MobiClocks replaced Salesforce, Apollo, and MailChimp and was operational within a day. - Is consolidating on one vendor a lock-in risk?
You choose how far to go. Aurasell can run alongside your existing CRM with bi-directional sync, so you can consolidate at your own pace. Governance is built in: SOC 2 Type II, role-based access, row-level security, and tenant isolation. - What does the AI do with our customer conversations?
Agents operate inside your tenant, and users only see data their role allows. Conversations are protected by SOC 2 Type II controls, encryption, and tenant isolation, with flexible recording options for restricted environments.
See how Live Assist answers the question your buyers ask most.
